Your cart
Close Alternative Icon
Cart Icon
Cart
Free Fuelbelt Hydrafuel with any minimum $50 purchase + FREE Shipping on order over $100. Free Fuelbelt Helium Hydrafuel With Any $50+ Purchase! Free Shipping On Orders Over $100.

Frequently Asked Questions

Can you expedite my order?
Down Arrow Icon Minus Icon

Currently we are unable to expedite any orders.

What are your business hours?
Down Arrow Icon Minus Icon

8:00 a.m. to 5:00 p.m. Monday through Friday.

When will I receive tracking notification for my online order?
Down Arrow Icon Minus Icon

You will receive a tracking email once the shipping label has been created and the order is ready to leave the warehouse. We are unable to provide an ETA until tracking is available. We cannot control any delays you may experience waiting for your shipment once it leaves the warehouse.

Are we still shipping out orders and what is the processing time?
Down Arrow Icon Minus Icon

Yes, we are currently still shipping orders. Right now, it is taking up to 5 business days for  us to process regular orders before it leaves the warehouse depending on the volume.

How do I handle a damaged product?
Down Arrow Icon Minus Icon

If you have purchased the product from us directly, please provide your order # and a photo of the damaged product. If you have purchased it from Amazon or a retailer in the  last 30-90 days, please return to the retailer for an exchange or refund. Our replacement  warranty is up to 1 year with proof of purchase and photos of the damage product. Replacements can take up to 4-6 weeks.

What is the average shipping time?
Down Arrow Icon Minus Icon

We allow our warehouse up to three days to process the order and transit times are based on your distance from our warehouse in Milton, ON. Orders typically arrive with-  in 5-10 business days.

How do I exchange/return a product?
Down Arrow Icon Minus Icon

Please contact caorders@4implus.com We with provide you with an RMA# and further instructions. .

Do you have replacement parts for my SKLZ product?
Down Arrow Icon Minus Icon

You can buy replacement parts from our site only. Click on this link. https://sklz.ca/collections/replacement-parts

Do you have stock for this product?
Down Arrow Icon Minus Icon

Our website is updated regularly if a product is out of stock. We are unable to provide an  exact ETA when product will become available again.

Can we purchase the Pro Mini Hoop XL balls?
Down Arrow Icon Minus Icon

We do not carry replacement Pro Mini Hoop XL balls for purchase, however, the Pro-  Mini Hoop balls are available and only .5 inches smaller than the XL.

Are there different sizing options available for the Quickster Soccer Goal?
Down Arrow Icon Minus Icon

Yes- this goal comes in 6'x4', 8'x5', 12'x6'.

Does the Lightning Bolt Pro need to be plugged in to use?
Down Arrow Icon Minus Icon

The Lightning Bolt Pro can function plugged in to an outlet via an AC adapter or through 6 C batteries. Please note that the batteries are not included.

DIDN'T ANSWER YOUR QUESTION?

Feel free to reach out to us below with any questions you may have - we're happy to help.