FAQs

What is the warranty policy on SKLZ products?

We offer a 30-day money back guarantee and a 1-year warranty on all products. Please visit our Warranty page for the details. 

What is SKLZ shipping policy?

*Free shipping promotion on this site does not include Northwest territories, Yukon and Nunavut. It also excludes some of the heavy weight and extra long or wide items.

We do our best to ship all in-stock orders within one to four business days. We do not ship over the weekend or on holidays. Transit times are based on your distance from our warehouse in Milton, ON and will arrive within 5-11 business days. Shipping is available within Canada only; no international orders are accepted. To inquire about the status of your shipment, contact Customer Service.

Will I receive tracking once my order is processed?

Yes. You will receive an email with tracking once your order has shipped.

Can you replace a corner joint on the Quickster Goals?

No. Unfortunately, we cannot replace corner joints. If the product is still under warranty, please email our Consumer Care team at help@4implus.com with images and a copy of your receipt. 

Can you dunk on the Pro Mini Hoops?

No. The Pro Mini Hoops are not designed to withhold dunking. While our backboards are shatterproof, if someone dunks on the rim, it will cause a break just above the rim itself. 

Can we purchase the Pro Mini Hoop XL balls?

We do not carry replacement Pro Mini Hoop XL balls for purchase, however, the Pro Mini Hoop balls are available and only .5 inches smaller than the XL.

Do you carry other color options for the D-Man?

Yes. The D-Man product is sold in 3 colors including Red, Blue, and Orange.

Are there different sizing options available for the Quickster Soccer Goal?

Yes. The goal comes in 6 x 4, 8 x 5, and 12 x 6.

Does the Smart Glove only come as a left glove?

Yes. The Smart Glove is available as a left glove only. As of right now, there is no option to order a right. This is a product that is designed to force your left wrist to have the proper release during a golf swing.